Why Doctor’s Offices Should Consider Supplemental Staffing
Supplemental staffing is something that hospitals, nursing homes, and other large medical facilities seek out often. But smaller practices can benefit greatly from having supplemental nursing staff on hand, too. It’s all about balancing the needs of the practice and the needs of patients, too.
Faster Triaging and Emptier Voice Mail Boxes
One big problem facing small medical practices is that there’s so much that needs to be done on a daily basis. Working with patients and returning phone calls are two separate tasks that can each take all day. With supplemental staffing, it’s possible to have nursing staff triaging patients as they come through the office while at the same time having skilled nursing staff contacting patients and clearing out message boxes.
Less Stress on the Front Desk Staff
Front desk staff have a lot going on. When they’re not dealing with a constant influx of patients, they’ve got other duties that need to be handled. Sometimes front desk stuff are also tasked with administrative tasks that nursing staff would be better suited for, if they had the time. With supplemental staff in place, nurses can float between tasks to make sure that everything is handled and one group isn’t taking on more than they need to handle, especially during busy times of the day.
Faster In-house Lab Work
For doctor’s offices that do at least some lab work in-house, supplemental staffing can help to speed up every aspect of this service. Whether patients provide the samples or the tests are run using blood, supplemental nurses are there for those tasks. Depending on the types of tests, they can even help to reduce the workload of backlogged in-house lab testing.
Specialized Testing and Scheduling
Specialist offices often have other services and issues to sort out. Surgical scheduling might require the help of nurses intimately familiar with not only the administrative needs of the practice’s specialty, but also the medical requirements and needs of patients and the procedures involved. As demand for procedures and testing increases, more staff can be brought on board.
Whether the office needs long-term help or simply nursing staff to fill in on a temporary basis, supplemental staffing services can be the right answer to help to bring everything together. The nurses who contract through these services are experienced and are excellent at getting up to speed quickly, even in a fast-paced clinic or specialist’s office.